FAQS

Question: How can I place an order online?

Ans: Simply browse our online catalog, add the desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Question: What are the shipping options?

Ans: We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and the shipping method chosen.

Question: Do you offer international shipping?

Ans: Currently, we only ship within Canada. Stay tuned for updates on international shipping.

Question: What is your return policy?

Ans: We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. Please visit our Returns Policy page for more details.

Question: How can I initiate a return or exchange?

Ans: To initiate a return or exchange, please contact our customer service team at [email address] or call us at [phone number]. We will guide you through the process.

Question: Are there any items that cannot be returned?

Ans: For hygiene reasons, swimwear and certain accessories cannot be returned. Please check our Returns Policy page for more information.

Question: How can I contact customer support?

Ans: You can reach our customer support team via email at [email address] or by calling [phone number] during our business hours.